File Help / Information
We accept the following file formats TIF, TIFF, JPG, EPS, PNG, AI, PSD, and PDF.
All file formats must have a minimum of 300 dpi (dot per inch) resolution. We prefer 350/400 dpi for best output quality. Web images are generally created at a screen resolution of 72 dpi. Print images need to be at least 300 dpi or there can be a loss in print output quality.
All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow, black) color mode. This ensures the best possible chance of color accuracy. All black & white artworks and/or images must be provided in grayscale color mode. Heavy black ink might cause smearing.
Bleed is the portion of the product that will be trimmed off when it is cut to the final size.
WHAT IS A BLEED?
Bleed is used to extend a color, image, or design to the edge of the product. Because of the possibility of shifting in the trimming process, a bleed ensures that a white lines or slight shifting of the print does not show on the edges of your product.
We require ALL files to be built to the full bleed dimension specified for each trim size.
We automatically trim the bleed off of each side, which will result in the desired trim size.
Example: Business cards require a 0.1" bleed added to the overall dimension or 0.05" bleed on each of the four sides. Thus, a 2" x 3.5" business card would have a bleed size 2.1" x 3.6". Please visit our download templates page and design your files on these templates to ensure proper bleed.
Please build your print-ready digital files by adding the appropriate bleed to your file.
Add 0 .1" bleed to each dimension (or 0.05" bleed on all four sides) for the following products:
- business cards
Add 0.125" (1/8") bleed to each dimension (or 0.0625" bleed on all four sides) for the following products:
- rack cards
- door hangers
- window clings
- window decals
- yard signs
Crop marks are not necessary when uploading your files if they are prepared correctly to the specifications for the specific product.
All important visual items (text, images, logos, etc.) must be kept at least 0.125" inside the edge. Anything left close to edge may be cut off during the trimming process.
Please allow .0625" cutting space around your card. No borders are recommended, as shifting in the cutting process may make borders appear uneven.
Please note that the colors you select on the website for your design may vary a little since monitors display RGB and the printing is done in CMYK. We make every attempt to be a accurate as possible when printing your design. If you have color concerns please call us.
Garment Washing Instructions
How to care for your printed or embroidered garment.
To start you should always consult the tag in your garment. Some are in the neck while others can be found in the left or right side of the inside of the shirt towards the waist line. Keep in mind that the tag has the basic washing instructions for the shirt but does not include care instruction for the print or embroidery so here a few tips to keep your garment looking good.
Screen Printed and Digital Printed Garments
- We recommend washing your screen printed garments inside-out, preferably on a cold water cycle.
- Do not use bleach or fabric softeners.
- When drying: tumble dry on low heat. This prevents shrinkage and helps to keep your print from fading.
- To avoid possible shrinkage, you can also lay your shirt flat to dry.
- Don’t iron decorated areas! Turn the shirt inside-out when ironing to preserve the print. Do NOT dry clean!
Always check the tag for care instructions. Jackets may need to be treated differently than a sport shirt, etc.
- Do not use chlorine bleach. Detergents with chlorine, peroxide or sodium carbonate can cause thread discoloration.
- Do not use fabric softeners.
- Dry on low heat or let hang dry.
- Do not leave your embroidered garment soaking/wet.
- When ironing, use low heat. Do not use steam or any other agent that will cause the embroidery to become wet.
- You can dry clean your embroidered clothing, but avoid pre-spotting agents and use extreme care.
Vinyl Names or Images (i.e. names on the back etc…)
- Treat your heat transfer or vinyl-decorated garments the same as a screen printed t-shirt.
Wash on cold, inside-out, etc.
- Do NOT use fabric softeners. It removes the adhesive and will cause your transfer or vinyl to peel off.
Notes on Shrinkage
To prevent shrinkage put the garment through a cold wash cycle and let it air dry, or run it through the dryer at LOW heat. Heat is what shirks a garment and it is the enemy. Polyester and blends of cotton/poly are less likely to shrink. The more poly in the garment the better.
Fabric softer may be great for preventing static cling and keeping your clothes soft, However, fabric softener is not good for use on decorated apparel. Fabric softener breaks down the ink on screen printed tees and cause it to fade or crack. Fabric softener eats the glue on heat-pressed vinyl which will make it fall off the garment.
NEVER USE FABRIC SOFTENERS WITH POLYESTER, MOISTURE-WICKING, OR FIRE-RETARDANT MATERIALS!
The chemicals from the softener leaves a residue behind that fills in the weave/mesh of the material and negates all of its wicking or fire-retardant properties. (Not to mention, FARBIC SOFTNER IS NOT GOOD FOR YOU.)
Notes on Pilling
Pilling does not means that a garment is cheaply made or of a lower quality, all fabrics have a tendency to pill!
Pilling is caused by friction put on your garment. This happens from every day wear, as your clothing rubs against your body while you move. It can also be caused when you put your clothes through the wash. The spin cycle will cause your garments to rub up against one another. This rubbing can cause loose fibers to push their way from the surface of your shirt, forming little fuzz balls that can be a real pain in the butt. This tends to be most prevalent in garments that are made of cotton, cotton/polyester blends, nylon, etc. Linen and silk are the most resistant to pilling. Putting less cloths in the wash together can help prevent this from happening.